Privacy Policy

Your privacy matters to us.

This Privacy Policy explains how Zieben Solutions (including its product brand Zyantra) collects, uses, and protects your information.

What We Collect

  • For Zyantra Customers: Name, email, phone, shipping address, payment details (processed securely by Razorpay), and order history.
  • For Zieben Clients: Company details, contact information, project briefs, and technical documentation (under NDA where applicable).

How We Use It

  • To process and deliver orders.
  • To communicate updates on services, projects, or product shipments.
  • To improve our offerings through analytics and feedback.
  • To comply with legal and regulatory obligations.

Data Security

  • Payments are processed securely via Razorpay; we do not store sensitive card/bank information.
  • Confidential client documents (for services) are stored securely and shared only with authorized team members.

Sharing Information

  • We do not sell or rent your personal data.
  • Data may be shared with trusted logistics, technology, or payment partners strictly for order fulfillment and service delivery.

Your Rights

  • You may request access, correction, or deletion of your personal data at any time by contacting support@zieben.in.
  • You may opt out of marketing emails via unsubscribe links or by contacting us directly.